Frequently Asked Questions
Everything you need to know about bringing Artika style into your home.
What is the standard shipping timeframe for Artika products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your lighting and home fixtures?
Yes, all Artika products come with a limited one-year warranty that covers manufacturing defects in materials and workmanship under normal use.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for items in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Are your LED fixtures dimmable?
Many of our LED products are dimmable and compatible with most modern LED dimmers. Please check the specific product specifications page to confirm compatibility for your chosen model.
Do you provide installation services?
While we provide detailed installation guides and all necessary mounting hardware with every product, we recommend hiring a certified electrician for all hardwired lighting installations.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.